Coaching and Mentoring Skills for Managers and Supervisors
Description
Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply your effectiveness through others. This training is for professionals who are interested in advancing their supervisory and managerial capabilities using coaching and mentoring skills. The training introduces the core skills and qualifications required to become an ideal coach or mentor, and it describes how the coaching and mentoring processes really work.
Objectives
By the end of the training, participants will be able to:
- Define and explain the meaning and the different types of coaching
- Understand why, how and when to apply coaching in a workplace setting
- Understand and explain the benefits of coaching and why sometimes coaching fails
- Learn the skills, characteristics, and qualifications of the ideal coach
- Improve communication skills to enhance the effectiveness and the quality of coaching sessions
- Learn and apply a variety of coaching strategies, tools and techniques
- Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Who is this Training intended for?
Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.
Training Content
- Defining Coaching and Mentoring
- Interpersonal Communication Skills
- Critical Coaching Skills
- Setting Goals with SPIRIT
- Learning Styles and Principles
- Skills Involved in Coaching
- The Coaching Model
- Giving Effective Feedback
- Coaching Problems and Solutions
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